JOB SATISFACTION AS A PREDICTOR OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR
Job Satisfaction (JS) at work has an influence on the level of Organizational Citizenship Behavior (OCB) and in turn on work performance. The aim of this study is to determine and establish a relationship between Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) among faculty in higher education institutions. In this study we have employed the Job Satisfaction and Organizational Citizenship Behavior inventories to quantify the Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) levels respectively. Samples from 252 faculty members in University of Muhammadiyah Prof. Dr. Hamka (UHAMKA) University were used to obtain the empirical base for the study. Correlation and multiple regression analyses were used to interpret the data. Our results demonstrate that there is a positive relationship between Job Satisfaction and factors that constitute the Citizenship Behavior (OCB).
Keywords: Job Satisfaction, Organizational Citizenship Behavior, Help Oriented Behavior, Courtesy
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