Firnanda, I. 2018. POLITENESS IN THE SPEECH OF CHARACTER IN "KEY EYE by HELLA S. HAASSE" NOVEL (Content Analysis Methods). Bahtera: Jurnal Pendidikan Bahasa dan Sastra. 17, 2 (Jul. 2018), 34-45. DOI:https://doi.org/10.21009/BAHTERA.172.04.