Tiarawati, M. 2019. MEASURING THE QUALITY OF HIGHER EDUCATION SERVICES BY INTEGRATING SERVQUAL AND SERVPERF IN IMPROVING STUDENTSATISFACTION. Jurnal Ilmiah Econosains. 16, 2 (Oct. 2019), 125–135. DOI:https://doi.org/10.21009/econosains.0162.04.