[1]
Anugrah, A. et al. 2025. ENHANCING COMPETENCIES OF CONTACT CENTER TEAM LEADERS THROUGH BLENDED LEARNING: EVIDENCE FROM A NATIONAL COMPETITION IN INDONESIA. Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan. 12, 2 (Dec. 2025), 94–107. DOI:https://doi.org/10.21009/improvement.v12i2.61808.