Dirkse van Schalkwyk, Riaan, and Sumei van Antwerpen. “DEVELOPING A THEORETICAL SERVICE QUALITY FRAMEWORK FOR A STUDENT FUNDING SYSTEM”. Improvement: Jurnal Ilmiah untuk Peningkatan Mutu Manajemen Pendidikan 12, no. 1 (September 16, 2025): 31–46. Accessed May 19, 2026. https://journal.unj.ac.id/unj/index.php/improvement/article/view/53981.