The Determinants of Turnover Intention in the Public Healthcare Sectors Malaysia: A Conceptual Paper

Abstract

This study investigates several factors that influence nurses' intentions to depart from their
professions in the Malaysian public healthcare system. The research explores the complex
interplay of determinants contributing to turnover intention among nurses in the public
healthcare sectors. This academic inquiry seeks to contribute deeper understanding of the
underlying explanations caused nurse retention in public healthcare sectors in Malaysia.
Various factors impact nurse turnover intention in Malaysia, including work-related, personal,
and organizational aspects. These factors have been identified in several studies and can impact
the retention of nurses in the healthcare industry. Understanding and addressing these factors
are crucial for public healthcare sectors to improve nurse retention and provide better quality
of care. Hence, the main concern of this research is to examine the association between job
demand, work-life balance and turnover intention among nurses in public healthcare sectors.
This study contributes to the existing body of knowledge on factors influencing turnover
intention among nurses in public healthcare sectors in the context of Malaysian nurses. The
findings underscore the need of addressing the causes of work-life balance concerns, such as
workload, working hours, and workplace quality, in order to increase nurse retention and,
ultimately, nursing care quality. By understanding the relationship between job demand, worklife balance and turnover intention, Malaysian public healthcare sectors can create a favorable
work environment to encourage nurse retention and improve patient outcomes.