Unveiling the Potential and Challenges of Transferring Integrated Financial Technology Knowledge from India to Indonesia
English
DOI:
https://doi.org/10.21009/ISC-BEAM.013.04Keywords:
Financial Technology, finance, knowledge management, E-walletAbstract
The rapid growth of technology during the Industrial Revolution 4.0 has significantly impacted various industries, with automation being widely adopted, particularly in the financial and economic sectors. Financial technology (FinTech) has recently emerged as a vital industry, driving major transformations. In India, the financial system has undergone significant changes due to the rise of FinTech, which has proven to be a disruptive force in the Banking, Financial Services, and Insurance (BFSI) sector. As of March 2024, the Government e-Marketplace (GeM) portal facilitated 5.8 million orders worth Rs. 3,87,006 crore (US$ 46.67 billion), serving 148,245 primary buyers and 215,743 secondary buyers (IBEF, 2024). PhonePe, a prominent player in the Indian FinTech space, has faced stiff competition from established banking institutions since it began as an e-wallet. The company has since expanded into areas such as lending, insurtech, and wealthtech, encountering challenges in a competitive financial environment (Singh, 2020). This study employs a systematic literature review to explore the potential and challenges of transferring integrated FinTech knowledge from India to Indonesia, based on various sources such as academic books, journals, and other relevant publications. This study aims to identify the potential and challenges involved in transferring integrated financial technology knowledge from India to Indonesia. This study also aims to India as second biggest market in financial technology can transferring the financial technology of India to Indonesia to strengthen the economics between two countries, to strengthen environment and technology of financial technology itself as well as strengthen the diplomatics between Indonesia and India especially to support on science, technology, engineering and mathematics from India to Indonesia. It analyzes the issues using SWOT (Strength, Weakness, Opportunity and Threat) and PESTEL (Politics, Economic, Social, Technology, Environment, and Legal) Analysis that may arise during this transfer process and proposes solutions to address them. This paper also use Gap Analysis to analyze the gap of transferring financial technology and potential of transferring integrated of financial knowledge in India to propose and transferring integrated financial knowledge from India to Indonesia as the solution . Additionally, the study evaluates the effectiveness of financial technology in enhancing financial inclusion, streamlining business processes, providing simple and integrated payment solutions, and improving user experience in financial transactions.
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