Irnanda Rosanda, and Faqih El Wafa. “The Influence of Personal Grooming and Interpersonal Communication Capability of Frontliner Employees on Customer Satisfaction of Bank Syariah Indonesia (BSI) KCP Batulicin Jhonlin”. International Student Conference on Business, Education, Economics, Accounting, and Management (ISC-BEAM) 1, no. 1 (February 21, 2024): 461–470. Accessed November 23, 2024. https://journal.unj.ac.id/unj/index.php/isc-beam/article/view/43003.