Nur Firdausi, Aprelia. “The Analysis of Factors That Can Affect Customer Retention of E-Commerce Users”. International Student Conference on Business, Education, Economics, Accounting, and Management (ISC-BEAM) 2, no. 1 (August 13, 2024). Accessed November 21, 2024. https://journal.unj.ac.id/unj/index.php/isc-beam/article/view/47121.