Anggraeni, Dewi, Endang ruswanti, Unggul Kustiawan, and Edi Hamdi. 2025. “Systematic Literature Review on The Influence of Channel Integration on Omni-Channel Customer Loyalty”. Journal of Business and Behavioural Entrepreneurship 9 (2):218-30. https://doi.org/10.21009/JOBBE.009.2.02.