[1]
Rahman, A.A. et al. 2018. IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PELAYANAN PELANGGAN (CORPORATE) DIVISI BGES PADA PT TELKOM WITEL SUMSEL: Management. JRMSI - Jurnal Riset Manajemen Sains Indonesia. 9, 1 (Apr. 2018), 72–78. DOI:https://doi.org/10.21009/JRMSI.009.1.05.