HUTAGALUNG, Dody Andreas; NAFIAH ARIYANI; ENTAS, Derinta. PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS TAMU MELALUI KEPUASAN TAMU (Studi Kasus di Favehotel Gatot Subroto Jakarta). JRMSI - Jurnal Riset Manajemen Sains Indonesia, [S. l.], v. 13, n. 01, p. 94–111, 2022. DOI: 10.21009/JRMSI.013.1.06. Disponível em: https://journal.unj.ac.id/unj/index.php/jrmsi/article/view/22560. Acesso em: 22 nov. 2024.