RIZAN, Mohammad; FADILLAH, Erwin; KRESNAMURTI R. P., Agung. INFLUENCE OF SERVICE QUALITY AND FARE TOWARD CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY OF EXPRESS TAXI IN JAKARTA. JRMSI - Jurnal Riset Manajemen Sains Indonesia, [S. l.], v. 6, n. 2, p. 618–638, 2015. DOI: 10.21009/JRMSI.006.2.07. Disponível em: https://journal.unj.ac.id/unj/index.php/jrmsi/article/view/824. Acesso em: 22 nov. 2024.