Dra. Basrah Saidani, M.Si, et al. “ANALISIS SWITCH INTENTION PADA APLIKASI TAKSI ONLINE DI JABODETABEK SWITCH INTENTION ANALYSIS ON THE ONLINE TAXI APPLICATION IN JABODETABEK”. JRMSI - Jurnal Riset Manajemen Sains Indonesia, vol. 12, no. 1, Apr. 2021, pp. 123-4, doi:10.21009/JRMSI.012.1.07.