Hutagalung, Dody Andreas, Nafiah Ariyani, and Derinta Entas. “PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS TAMU MELALUI KEPUASAN TAMU (Studi Kasus Di Favehotel Gatot Subroto Jakarta)”. JRMSI - Jurnal Riset Manajemen Sains Indonesia 13, no. 01 (April 3, 2022): 94–111. Accessed November 5, 2024. https://journal.unj.ac.id/unj/index.php/jrmsi/article/view/22560.