Analysis of the Use of Digital Payments at Foresthree Coffee Transyogi
Keywords:
Digital Payment, Obstacles to Using Digital Payments, Solution from ObtaclesAbstract
The aim of this research is to find out how digital payments are used at Foresthree Coffee Transyogi, to find out the obstacles to using digital payments at Foresthree Coffee Transyogi, and also to find out solutions to overcome the obstacles faced when making transactions using digital payments at Foresthree Coffee Transyogi.
This research uses a qualitative method with a descriptive approach that focuses on observing phenomena or events in the original conditions obtained. In collecting data sources, researchers collect data in the form of primary data and secondary data. Data collection in this research was collected directly from the original source using data collection techniques with interviews, observation and documentation.
Based on the results of this research, it can be seen that the use of digital payments at Foresthree Coffee Transyogi makes it quite easy for baristas and consumers to carry out transactions. However, using digital payments is not yet an option, this can be seen from consumers' choices when making transactions. There are problems in the form of problems with the system and an unstable internet connection that makes it dependent on the internet. Based on these obstacles, there are several suggestions, namely carrying out routine maintenance to prevent technical problems, checking the device before use to minimize the occurrence of problems, carrying out regular evaluations to identify and fix problems, and providing a stable internet connection to ensure smooth transactions.
References
Ayu, I., Manuaba, I., Hukum, F., Udayana, U., Gde, M., Karma, S., Hukum, F., & Udayana, U. (2020). Analisis Hukum Terhadap Kendala Aplikasi Layanan Keuangan Elektronik Pada Produk Dompet Digital Payment Gateway. 9(6).
Diniah, Z., Rosmanidar, E., & Fitrianova Andriani, B. (2023). Pengaruh Digital Payment ShopeePay dan Locus Of Control terhadap Perilaku Konsumtif Mahasiswa. Indonesian Journal of Islamic Economics and Business, 8(2), 409–426. https://doi.org/10.30631/ijoieb.v8i2.2003
Eltrixia Shabrina, Y., & Yulisa Kalbarini, R. (2024). Penggunaan QRIS Sebagai Sistem Pembayaran Pada Coffee Shop Di Kota Pontianak Menurut Perspektif Ekonomi Islam Institut Agama Islam Negeri Pontianak. Proceeding International Seminar on Islamic Studies, 5(1), 287–293.
Feradhita. (2024). Kelebihan dan Kekurangan Sistem E-Payment di E-Commerce. Web Developer LOGIQUE’s Blog. https://www.logique.co.id/blog/2024/05/14/e-payment/
Jayusman, I., & Shavab, O. A. K. (2020). Aktivitas Belajar Mahasiswa Dengan Menggunakan Media Pembelajaran Learning Management System (Lms) Berbasis Edmodo Dalam Pembelajaran Sejarah. Jurnal Artefak, 7(1), 13. https://doi.org/10.25157/ja.v7i1.3180
Puspita, Y. C. (2019). Analisis Kesesuaian Teknologi Penggunaan Digital Payment Pada Aplikasi Ovo. Jurnal Manajemen Informatika, 9(02), 121–128.
Rozy, H. G., & Tambunan, K. (2023). Analisis Efektivitas Implementasi Sistem Pembayaran Digital QRIS Dalam Meningkatkan Penjualan Usaha Dagang Plastik Intan Baru Sibuhuan. JPEK (Jurnal Pendidikan Ekonomi Dan Kewirausahaan), 7(1), 70–82. https://doi.org/10.29408/jpek.v7i1.14833
Sugiyono. (2015). Metode Penelitian Kuantitatif, Kualitatif, Dan R&D (19th ed.). ALFABETA.