THE EFFECT OF TELEWORK AND SOCIAL ISOLATION ON JOB SATISFACTION MEDIATING JOB STRESS AND WORK-LIFE BALANCE IN INDONESIA
DOI:
https://doi.org/10.21009/JRMSI.014.1.05Keywords:
Job Satisfaction, Job Stress, Social Isolation, Telework, Work-life Balance.Abstract
Implementasi telework pada organisasi tumbuh secara pesar pesat karena perkembangan teknologi dan informasi. Selain itu pandemi COVID-19 juga turut meningkatkan jumlah organisasi yang menerapkan telework. Namun, terdapat beberapa masalah dalam implementasi telework perlu menjadi perhatian organisasi. Banyak pekerja merasa terisolasi secara sosial dari tempat kerja mereka, yang dapat mempengaruhi peningkatan stres mereka. Selain itu berdasarkan hasil penelitian empiris dan survey yang dilakukan oleh berbagai institusi menyimpulkan perlu juga dipertimbangkan pengaruh telework pada stres kerja, work-life balance , dan job satisfaction., Studi ini menyelidiki bagaimana telework dan isolasi sosial mempengaruhi kepuasan kerja dengan efek mediasi stres kerja dan keseimbangan kehidupan kerja di Indonesia . Penelitian ini dilakukan dengan menggunakan kuesioner berbasis daring. Analisis model dilakukan dengan Structural Equation Modelling (SEM) terhadap 280 orang responden. Hasil penelitian menunjukkan bahwa implementasi telework berpengaruh positif terhadap job satisfaction . Telework terbukti berdampak positif terhadap work-life balance dan menurunkan job stress. Social isolation terbukti memberikan dampak negatif terhadap job satisfaction. Penelitian ini membuktikan bahwa job stress dan work-life balance dapat memediasi hubungan antara telework dan social isolation. Dari penelitian ini dapat disimpulkan bahwa implementasi telework yang memberikan otonomi dan fleksibilitas dapat berimplikasi positif terhadap job satisfaction karyawan. Organisasi juga perlu memberikan dukungan dan media komunikasi yang baik sehingga karyawan tidak merasa terisolasi dari lingkungan kerjanya.
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Chandra Putra, K., Aris Pratama, T., Aureri Linggautama, R., & Wulan Prasetyaningtyas, S. (2020). The Impact of Flexible Working Hours, Remote Working, and Work Life Balance to Employee Satisfaction in Banking Industry during Covid-19 Pandemic Period. Journal of Business Management Review, 1(5), 341–353. https://doi.org/10.47153/jbmr15.592020
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Ferdous, T., Ali, M., & French, E. (2021). Use of flexible work practices and employee outcomes: The role of work-life balance and employee age. Journal of Management and Organization, May. https://doi.org/10.1017/jmo.2020.44
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Green, N., Tappin, D., & Bentley, T. (2020). Working From Home Before, During and After the Covid-19 Pandemic: Implications for Workers and Organisations. New Zealand Journal of Employment Relations, 45(2). https://doi.org/10.24135/nzjer.v45i2.19
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Heiden, M., Widar, L., Wiitavaara, B., & Boman, E. (2020). Telework in academia : associations with health and well-being among staff Content courtesy of Springer Nature , terms of use apply . Rights reserved . Content courtesy of Springer Nature , terms of use apply . Rights reserved . 707–722.
Huws, U. (1991). Telework: Projections. Futures, 23(1), 19–31. https://doi.org/10.1016/0016-3287(91)90003-K
Illegems, V., & Verbeke, A. (2004). Telework: What does it mean for management? Long Range Planning, 37(4), 319–334. https://doi.org/10.1016/j.lrp.2004.03.004
Irawanto, D. W., Novianti, K. R., & Roz, K. (2021). Work from home: Measuring satisfaction between work–life balance and work stress during the covid-19 pandemic in indonesia. Economies, 9(3). https://doi.org/10.3390/economies9030096
Jobstreet. (2022). 73% Karyawan Tidak Puas dengan Pekerjaan Mereka. https://www.jobstreet.co.id/career-resources/plan-your-career/73-karyawan-tidak-puas-dengan-pekerjaan-mereka/
Jr, J. F. H., Black, W. C., Babin, B. J., Anderson, R. E., Black, W. C., & Anderson, R. E. (2018). Multivariate Data Analysis. https://doi.org/10.1002/9781119409137.ch4
Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83(1), 17–34. https://doi.org/10.1037/0021-9010.83.1.17
Kapoor, V., Yadav, J., Bajpai, L., & Srivastava, S. (2021). Perceived stress and psychological well-being of working mothers during COVID-19: a mediated moderated roles of teleworking and resilience. Employee Relations, 43(6), 1290–1309. https://doi.org/10.1108/ER-05-2020-0244
Kazekami, S. (2020). Mechanisms to improve labor productivity by performing telework. Telecommunications Policy, 44(2), 101868. https://doi.org/10.1016/j.telpol.2019.101868
Khateeb, F. (2021). Work Life Balance - a Review of Theories, Definitions and Policies. CrossCultural Management Journal, XXIII(1), 27–55.
Killgore, W. D. S., Cloonan, S. A., Taylor, E. C., & Dailey, N. S. (2020). Loneliness: A signature mental health concern in the era of COVID-19. Psychiatry Research, 290(May), 113117. https://doi.org/10.1016/j.psychres.2020.113117
Kim, J., Henly, J. R., Golden, L. M., & Lambert, S. J. (2020). Workplace Flexibility and Worker Well-Being by Gender. Journal of Marriage and Family, 82(3), 892–910. https://doi.org/10.1111/jomf.12633
Konrad, A. M., & Mangel, R. (2000). The Impact of Work-Life Programs on Firm Productivity Author ( s ): Alison M . Konrad and Robert Mangel Published by : Wiley Stable URL : https://www.jstor.org/stable/3094455 REFERENCES Linked references are available on JSTOR for this article : You may n. Strategic Management Journal, 21(12), 1225–1237.
Kunskaja, S. (2022). Strengthening of work-life balance while working remotely in the context of COVID-19 pandemic. 41, 221–235. https://doi.org/10.3233/HSM-211511
Lait, J., & Wallace, J. E. (2002). Stress at work: A study of organizational-professional conflict and unmet expectations. Relations Industrielles, 57(3), 463–490. https://doi.org/10.7202/006886ar
Mann, S., Varey, R., & Button, W. (2000). An exploration of the emotional impact of tele-working via computer-mediated communication. Journal of Managerial Psychology, 15(7), 668–690. https://doi.org/10.1108/02683940010378054
Mc Gee, G. W., Goodson, J. R., & Cashman, J. F. (1987). Job stress and job dissatisfaction: Influence of contextual factors. Psychological Reports, 61(2), 367–375. https://doi.org/10.2466/pr0.1987.61.2.367
Microsoft. (2022). Great Expectations: Making Hybrid Work Work. https://www.microsoft.com/en-us/worklab/work-trend-index/great-expectations-making-hybrid-work-work
Orhan, M. A., Rijsman, J. B., & Van Dijk, G. M. (2016). Invisible, therefore isolated: Comparative effects of team virtuality with task virtuality on workplace isolation and work outcomes. Revista de Psicologia Del Trabajo y de Las Organizaciones, 32(2), 109–122. https://doi.org/10.1016/j.rpto.2016.02.002
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2023-04-02
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Siregar, P. I. K., & Rachmawati, R. (2023). THE EFFECT OF TELEWORK AND SOCIAL ISOLATION ON JOB SATISFACTION MEDIATING JOB STRESS AND WORK-LIFE BALANCE IN INDONESIA. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 14(01), 35–47. https://doi.org/10.21009/JRMSI.014.1.05
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Articles in Jurnal Riset Manajemen Sains Indonesia are Open Access articles published under the Creative Commons CC BY-NC-SA License. This license permits use, distribution and reproduction in any medium for non-commercial purposes only, provided the original work and source is properly cited. Any derivative of the original must be distributed under the same license as the original.
