IMPLEMENTATION OF CORPORATE BRAND IDENTITY MATRIX IN BUILDING CORPORATE BRAND IDENTITY

Authors

  • Nofriska Krissanya Universitas Negeri Jakarta
  • Yulia Arisnani Widyaningsih Universitas Gadjah Mada

DOI:

https://doi.org/10.21009/JRMSI.014.1.01

Keywords:

identitas, identitas perusahaan, identitas merek perusahaan, corporate brand identity matrix, CBIM

Abstract

Tujuan dari penelitian ini adalah mengimplementasikan kerangka Corporate Brand Identity Matrix (CBIM) untuk mengembangkan identitas mereka perusahaan New Company (New Co) dan mengetahui pemahaman karyawan XYZ atas identitas merek perusahaannya. Teknik wawancara mendalam (in depth interview/ IDI) digunakan untuk memperoleh data primer dengan metode studi kasus tunggal. Responden dalam penelitian ini adalah perwakilan karyawan dan manajemen eksekutif XYZ dari berbagai posisi dan unit kerja. Untuk mereprsentasikan karyawan dan manajemen XYZ, sebelas orang responden dari berbagai posisi dan unit kerja dilibatkan dalam penelitian ini. Analisis data hasil wawancara dilakukan melalui teknik analisis konten, analisis tematik dan analisis triangulasi sumber untuk merumuskan hasil penelitian ini. Berdasarkan hasil penelitian, pemahaman identitas merek perusahaan XYZ lebih terkonsentrasi pada area pemasaran atau eksternal, khususnya identitas visual. Selanjutnya diperoleh kerangka CBIM untuk New Co, dimana terdapat beberapa elemen yang mirip dengan kerangka CBIM XYZ.

References

Aaker, D. A., & Biel, A. L. (2013). Brand Equity & Advertising. Brand Equity & Advertising. https://doi.org/10.4324/9781315799537/BRAND-EQUITY-ADVERTISING-DAVID-AAKER-ALEXANDER-BIEL-DAVID-AAKER-DAVID-AAKER-ALEXANDER-BIEL
Alfansyur, A., & Kajian, M. M. (2020). Seni mengelola data: Penerapan triangulasi teknik, sumber dan waktu pada penelitian pendidikan sosial. Journal.Ummat.Ac.Id, 5(2), 146–150. https://doi.org/10.31764/historis.vXiY.3432
Balmer, J. M. T. (1995). Corporate Branding and Connoisseurship. Journal of General Management, 21(1), 24–46. https://doi.org/10.1177/030630709502100102
Balmer, J. M. T. (2017). The corporate identity, total corporate communications, stakeholders’ attributed identities, identifications and behaviours continuum. European Journal of Marketing, 51(9–10), 1472–1502. https://doi.org/10.1108/EJM-07-2017-0448/FULL/
Birkight, K., & Stadler, M. M. (1980). Corporate Identity. https://scholar.google.com/scholar?hl=id&as_sdt=0%2C5&q=Birkight%2C+K.+dan+Stadler%2C+M.M.+1980.+Corporate+Identity%2C+Grundlagen%2C+Funktionen%2C+Fallspielen.+Verlag+Moderne+Industrie.+Landsberg+Lech.+&btnG=
Buil, I., Catalán, S., & Martínez, E. (2016). The importance of corporate brand identity in business management: An application to the UK banking sector. BRQ Business Research Quarterly, 19(1), 3–12. https://doi.org/10.1016/J.BRQ.2014.11.001
Devereux, L., Melewar, T., & Dinnie, K. (2020). Corporate identity orientation and disorientation: A complexity theory perspective. Elsevier. https://www.sciencedirect.com/science/article/pii/S0148296319305612
Dowling, G. R. (1986). Managing your corporate images. Industrial Marketing Management, 15(2), 109–115. https://www.sciencedirect.com/science/article/pii/0019850186900519
Fukukawa, K., Balmer, J. M. T., & Gray, E. R. (2007). Mapping the interface between corporate identity, ethics and corporate social responsibility. Journal of Business Ethics, 76(1), 1–5. https://doi.org/10.1007/S10551-006-9277-0
Greyser, S., & Urde, M. (2019). What does your corporate brand stand for. Harvard Business Review. https://ournhspeopleprofession.org/bundles/ctclient/uploads/PS/Harvard Business Review - What does your Corporate Brand stand for (Stephen Greyser and Mats Urde).pdf
Holliday, A. (2002). Doing and Writing Qualitative. In Sage Open. https://scholar.google.com/scholar?hl=id&as_sdt=0%2C5&q=Holliday%2C+A.+2002.+Doing+and+Writing+Qualitative+Research.+London%3A+Sage+Publication+Ltd.+&btnG=
Humble, N., & European, P. M. (2022). Content analysis or thematic analysis: Similarities, differences and applications in qualitative research. Papers.Academic-Conferences.Org. https://papers.academic-conferences.org/index.php/ecrm/article/view/316
Javadi, M., & Care, K. Z. (2016). Understanding thematic analysis and its pitfall. Journal of Client Care, 1(1), 34–40. https://doi.org/10.15412/J.JCC.02010107
Kapferer, J. (2009). Kapferer’s Brand-Identity Prism Model. European Institute for Brand. https://www.academia.edu/download/36721515/v_-_Het_Brand-Identity_Prism_model_van_Kapferer__EN_.pdf
Krippendorff, K. (2018). Content Analysis: An introduction to its methodology. SAGE Publications.
Oniszczuk-Jastrząbek, A., Bednarz, J., Czuba, T., & Czechowski, P. O. (2018). Building insurance brand image in the SME sector in Poland-an empirical study. Repozytorium.Bg.Ug.Edu.Pl. https://repozytorium.bg.ug.edu.pl/info/article/UOGe122c8c1fae044f4b0de3d76695b8bda/
Rahardjo, M. (2010). Triangulasi dalam penelitian kualitatif. http://repository.uin-malang.ac.id/1133/
Rastuti, T. (2022). PENERAPAN ASAS KEPATUTAN DALAM PENYELESAIAN GAGAL BAYAR PERUSAHAAN ASURANSI SEBAGAI UPAYA PENGEMBANGAN PEREKONOMIAN. http://repository.unpas.ac.id/56580/
Rubin, H., & Rubin, I. (2011). Qualitative interviewing: The art of hearing data. https://books.google.com/books?hl=id&lr=&id=bgekGK_xpYsC&oi=fnd&pg=PP1&dq=Rubin+HJ,+Rubin+IS.+Qualitative+interviewing:+The+art+of+hearing+data:+Sage%3B+2011.&ots=tJ9ElQj7Rf&sig=TnKLOM71bbc0qF_uWcjCyN5SQkU
Taroreh, O., Jorie, R., & Wenas, R. (2015). Pengaruh persepsi konsumen dan kepercayaan terhadap penggunaan jasa asuransi pada asuransi Jasindo Manado. Ejournal.Unsrat.Ac.Id, 3(3), 312–321. https://ejournal.unsrat.ac.id/index.php/emba/article/view/9388
Tran, M. A., Nguyen, B., Melewar, T. C., & Bodoh, J. (2015). Exploring the corporate image formation process. Qualitative Market Research, 18(1), 86–114. https://doi.org/10.1108/QMR-05-2014-0046/FULL/HTML
Urde, M. (2013). The corporate brand identity matrix. Springer, 20(9), 742–761. https://doi.org/10.1057/bm.2013.12
Yin, R. (2009). Case study research: Design and methods. https://books.google.com/books?hl=id&lr=&id=FzawIAdilHkC&oi=fnd&pg=PR1&dq=Yin,+R.+2009.+Case+Study+Research:+Design+and+Methods.+Thousand+Oaks:+Sage+Publications.&ots=l_3X5ehZXs&sig=QF_fQ05j60vUZ0c4NIKZuJLOPTo

Downloads

Published

2023-04-01

How to Cite

Krissanya, N., & Widyaningsih, Y. A. (2023). IMPLEMENTATION OF CORPORATE BRAND IDENTITY MATRIX IN BUILDING CORPORATE BRAND IDENTITY. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 14(01), 1–8. https://doi.org/10.21009/JRMSI.014.1.01