LEAN APPROACH: EVALUATION OF THE USE OF A MODULAR SHELF SYSTEM IN A PHARMACY SETTING IGD
LEAN APPROACH: EVALUATION OF THE USE OF A MODULAR SHELF SYSTEM IN A PHARMACY SETTING IGD
DOI:
https://doi.org/10.21009/JRMSI.015.2.03Keywords:
Lean Hospital, Inventory Value, Identification waste, pickingAbstract
The lean hospital approach can be used as a reference for improving the hospital pharmacy installation service process. The research aims to use the lean hospital approach as a reference for improving the service process which focuses on outpatient pharmacy satellites and inpatient pharmacy satellites at X Private Hospital Yogyakarta. This research uses a non-experimental research design with a qualitative approach. Value data was obtained using questionnaire measuring instruments, direct observation, in-depth interviews, unstructured interviews and review of related documents. The effort taken by researchers to maintain data validity is data triangulation. The data obtained was analyzed using descriptive analysis. The results show that reducing activities that do not provide added value for customers results in a decrease in the value of waste (Non Value-added Activity) by 49.87%, Optimizing inventory control reduces 23.83% (Rp. 55,210,830.45) and increases the efficiency of taking pharmaceutical supplies is 4.8 hours
References
Bush, R. W. (2007). Reducing Waste in US Healthcare System. The Journal of The American Medical Association, 297, 871–874.
Iswanto, A. H. dan Koesoemo, G. S. (2019). Implementing Lean in Operating Room Medical Supplies of RSIA Grand Family. International Journal of Scientific & Technology Research, 8(10), 1382–1387.
Iswanto, A. H. dan Rosady, S. D. (2020). Monitoring and Evaluation of Lean Implementation in Pediatric Pharmacy: A Study of Mother and Child Hospital in Jakarta. Systematic Reviews in Pharmacy, 11(6), 939–945.
Joosten, T., Bongers, I., Janssen, R. (2009). Application of Lean Thinking to Healthcare: Issues and Observations. International Journal for Quality in Healthcare, 21, 341–347.
Kim, C.S., Spahlinger, D.A., Kin, J.M., Billi, J. E. (2006). Lean Health Care: What Can Hospitals Learn from a World-Class Automaker? Journal of Hospital Medicine, 1(3), 191–199.
Merguerian, P. A., Grady, R., Waldhausen, J., Libby, A., Murphy, W., Melzer, L., Avansino, J. (2015). Optimizing Value Utilizing Toyota Kata Methodology In A Multidisciplinary Clinic. Journal of Pediatric Urology, 11, 228.e1-228.e6.
Nina, Y. dan Hakim, I. M. (2020). Lean Hospital Approach for Improving The Process of Taking Drug Services in Outpatient Pharmacy Installations. IOP Conf. Series: Materials Science and Engineering, 1003, 1–9.
Oktaviantari, D. E. (2012). Perumusan Strategi Instalasi Farmasi untuk Peningkatan Kepuasan Stakeholder Rumah Sakit Yukum Medical Centre Lampung Tengah Berdasarkan Analisis SWOT (Tesis).
Poksinska, B. (2010). The Current State of Lean Implementation in Healthcare: Literature Review. Quality Management in Healthcare, 19(1), 319–329.
Putri, L. R. dan S. (2017). Lean Hospital Approach to Identify Critical Waste in the Outpatient Pharmacy Instalation of RSI PKU Muhammadiyah Pekajangan. Jurnal Medicoeticolegal Dan Manajemen Rumah Sakit, 6(2), 140–148.
Rochimah, S. F. dan Mudayana, A. A. (2022). Waste Kritis Pada Instalasi Farmasi Rawat Jalan RSUP dr. Soeradji Tirtonegoro: Lean Management Approach. Environmental Occupational Health and Safety Journal, 1(1), 81–99.
Sari, B. S. K., Marwati, T. A., dan Hidayat, M. S. (2021). Lean Hospital Approach To Identify Critical Waste In Outpatient Pharmacy Installation Of PKU Muhammadiyah Gamping Hospital. International Journal of Scientific & Technology Research, 10(6), 277–282.
Spear, S. J. (2005). Fixing Health Care from the Inside, Today. Harvard Business Review, 83(9), 78–91.
Suryani, R., Ciptono, W. S., dan S. (2017). Analisis Pelayanan Rawat Jalan Rumah Sakit Umum Daerah di Yogyakarta Dengan Pendekatan Lean Hospital. Jurnal Manajemen Dan Pelayanan Farmasi, 7(3), 132–141.
Tawakal, M. A. P., Peranginangin, J. M., dan Widodo, G. P. (2022). Analisis Proses Pengelolaan Obat Dengan Pendekatan Lean Hospital di RSUD X Kabupaten Jombang. Jurnal Farmasi Indonesia, 19(2), 317–328.
Teich, S.T., Faddoul, F. F. (2013). Lean Management-The Journey from Toyota to Healthcare. Rambam Maimonides Medical Journal, 4(2), 1–9.
Womack, J.P., Jones, D. T. (2003). Lean Thinking: Banish Waste and Create Wealth in Your Corporation. Touchstone Books.
Zidel, T. G. (2006). A Lean Toolbox—Using Lean Principles and Techniques in Healthcare. Journal for Healthcare Quality, 28(1), 7–15
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Alfa Nugroho Yekti
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Articles in Jurnal Riset Manajemen Sains Indonesia are Open Access articles published under the Creative Commons CC BY-NC-SA License. This license permits use, distribution and reproduction in any medium for non-commercial purposes only, provided the original work and source is properly cited. Any derivative of the original must be distributed under the same license as the original.