THE EFFECT OF INTERPERSONAL COMMUNICATION AND JOB STRESS ON ORGANIZATIONAL COMMITMENT AT CUSTOMS TRAINING CENTER

Authors

  • Rita Dwi Lindawati Pusdiklat Bea dan Cukai Kementerian Keuangan

DOI:

https://doi.org/10.21009/JRMSI.008.1.09

Keywords:

Interpersonal communication, job stress and organizational commitment

Abstract

The objective of the research is to know the effect of interpersonal communication and job stress on organizational commitment. This research used quantitative approach. The research was conducted of Customs and Excise Training Center by using a survey method with path analysis applied in testing hypothesis. The number of 50 employee as sample was selected by using Slovin formula. The research conclude: (1) There is a direct positive effect of interpersonal communication on organizational commitment (2) There is a direct negative effect of work stress on commitment organization (3) There is a direct negative effect of interpersonal communication on organizational commitment.

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Published

2017-04-16

How to Cite

Lindawati, R. D. (2017). THE EFFECT OF INTERPERSONAL COMMUNICATION AND JOB STRESS ON ORGANIZATIONAL COMMITMENT AT CUSTOMS TRAINING CENTER. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 8(1), 162–174. https://doi.org/10.21009/JRMSI.008.1.09

Issue

Vol. 8 No. 1 (2017): Jurnal Riset Manajemen Sains Indonesia

Section

Articles

License

 Creative Commons License
Articles in Jurnal Riset Manajemen Sains Indonesia are Open Access articles published under the Creative Commons CC BY-NC-SA License.  This license permits use, distribution and reproduction in any medium for non-commercial purposes only, provided the original work and source is properly cited. Any derivative of the original must be distributed under the same license as the original.