The Influence of Learning Experience on Silence in WhatsApp-Based English Classrooms: Insights from Computer Engineering Students
DOI:
https://doi.org/10.21009/ijlecr.v10i2.50719Keywords:
WhatsApp-Based Classroom, Computer Engineering Students, Students’ SilenceAbstract
Silence in online learning, particularly in WhatsApp-based classroom, is an essential yet underexplored aspect of student engagement, especially among Computer Engineering students. While traditional theories suggest that silence fosters reflection, in practice, it often leads to discomfort or passivity, highlighting a gap between theoretical expectations and classroom realities. This study employing a quantitative ex post facto design aims to address this discrepancy by exploring how Computer Engineering students perceive silence in WhatsApp-based English classroom, focusing on the influence of age, gender, class type, and learning experience. Data were collected through two questionnaires. The first one assessed learning experiences and the second one examined silence of students in WhatsApp-based English classrooms. The data analysis included descriptive statistics and non-parametric tests (Mann-Whitney U and Kruskal-Wallis H tests) using SPSS 27.00. The findings revealed that students generally perceived silence as a natural yet sometimes uncomfortable part of learning. Age significantly influenced students’ comfort with silence, while gender and class type had minimal impact. Students with more experience in WhatsApp-based learning environment recognized reflective benefits of silence, whereas less experienced students tended to struggle with it. Despite this, both groups shared similar reasons for and discomfort with silence. The study concludes that while silence can support reflective learning, it may also cause discomfort due to students' hesitancy to interrupt discussions. To enhance engagement, the study suggests that teaching methods be adapted based on students' age and familiarity with the platform, ensuring that silence fosters meaningful learning rather than students’ passivity.
References
Ahmad, A., A., N. A., & Abdulkadir, A. (2021). A comprehensive data analysis on fudma asuu Whatsapp group chat. FUDMA Journal of Sciences (FJS), 5(2), 26–33. https://doi.org/https://doi.org/10.33003/fjs-2021-0502-519
Ajani, O. A., & Khoalenyane, N. B. K. (2023). Using whatsapp as a tool of learning: A systemic literature review of prospects and challenges. International Journal of Innovative Technologies in Social Science, 3(39), 1–15. https://doi.org/10.31435/rsglobal
Akuratiya, D. A., & Meddage, D. N. R. (2020). Students’ perception of online learning during the Covid-19 pandemic: A survey study of Polish medical students. International Journal of Research and Innovation in Social Science, 4(9), 755–758. https://doi.org/10.1097/MD.0000000000024821
Al-Ahmadi, S. T., & King, J. (2023). Silence behind the veil: An exploratory investigation into the reticence of female Saudi Arabian learners of English. TESOL Quarterly, 57(2), 456–479. https://doi.org/10.1002/tesq.3163
Al Arief, Y., Amelia, R., & Elyani, E. P. (2021). Teaching and learning using whatsapp: English teachers’ perception. ENLIT Journal, 1(2), 77–87. https://doi.org/10.33654/enlit.v1i2.1410
Alamer, A., Al Khateeb, A., & Jeno, L. M. (2023). Using WhatsApp increases language students’ self-motivation and achievement, and decreases learning anxiety: A self-determination theory approach. Journal of Computer Assisted Learning, 39(2), 417–431. https://doi.org/10.1111/jcal.12753
Amichai-Hamburger, Y., Gazit, T., Bar-Ilan, J., Perez, O., Aharony, N., Bronstein, J., & Dyne, T. S. (2016). Psychological factors behind the lack of participation in online discussions. Computers in Human Behavior, 55, 268–277. https://doi.org/10.1016/j.chb.2015.09.009
Amry, A. B. (2014). The impact of WhatApp mobile social learning on the achievement and attitudes of female students compared with face to face learning in the classroom. European Scientific Journal, 10(22), 116–136. http://eujournal.org/index.php/esj/article/view/3909
Amur, A., Bukhari, S. U. P., & Lashari, A. A. (2023). Learning factors causing silence in English language (L2) classrooms at the graduate level. Global Language Review, VIII(II), 226–235. https://doi.org/10.31703/glr.2023(viii-ii).20
Annamalai, N., Mangaleswaran, S., Ab Rashid, R., Harb Alqaryouti, M., & Sadeq, A. E. (2024). Learner experiences of community of inquiry mode (CoI) in WhatsApp for English language learning. SAGE Open, 14(2), 1–13. https://doi.org/10.1177/21582440241251944
Annese, S., Amenduni, F., Candido, V., McLay, K. F., & Ligorio, M. B. (2022). Tutor’s role in WhatsApp learning groups: A quali-quantitative methodological approach. Frontiers in Psychology, 12(March). https://doi.org/10.3389/fpsyg.2021.799456
Ansori, M. (2018). Desain dan evaluasi pembelajaran blended learning berbasis Whatsapp Group (WAG). Jurnal Dirasah, 1(1), 120–137.
Arifani, Y. (2019). The application of small whatsapp groups and the individual flipped instruction model to boost EFL learners’ mastery of collocation. Call-Ej, 20(1), 52–73.
Bagewadi, A. (2021). Whatsapp as an e-learning tool of dental radiograph interpretation among dental undergraduates - A pilot study. Journal of Indian Academy of Oral Medicine and Radiology, 33(1), 12–15. https://doi.org/10.4103/jiaomr.jiaomr_195_20
Baishya, D., & Maheshwari, S. (2020). Whatsapp groups in academic context: Exploring the academic uses of Whatsapp groups among the students. Contemporary Educational Technology, 11(1), 31–46. https://doi.org/10.30935/cet.641765
Baticulon, R. E., Sy, J. J., Alberto, N. R. I., Baron, M. B. C., Mabulay, R. E. C., Rizada, L. G. T., Tiu, C. J. S., Clarion, C. A., & Reyes, J. C. B. (2021). Barriers to online learning in the time of Covid-19: A national survey of medical students in the Philippines. Medical Science Educator, 31(2), 615–626. https://doi.org/10.1007/s40670-021-01231-z
Biton, Y., & Segel, R. (2024). Learning mathematics via WhatsApp social network in Bagroup national project: Students’ perceptions. Eurasia Journal of Mathematics, Science and Technology Education, 20(8), 1–13. https://doi.org/10.29333/ejmste/14876
Cancino, M., & Towle, K. (2022). Relationships among higher education EFL student perceptions toward fully online language learning and computer self-efficacy, age, gender, and proficiency level in emergency remote teaching settings. Higher Learning Research Communications, 12(0), 25–45. https://doi.org/10.18870/hlrc.v12i0.1317
Cassel, S., & Victor, B. (2015). A Structured approach to real-time problem solving. IEEE- Frontiers in Education Conference (FIE), 1–4. https://doi.org/doi:10.1109/fie.2015.7344088
Cronjé, J. C., & van Zyl, I. (2022). WhatsApp as a tool for building a learning community. Electronic Journal of E-Learning, 20(3), 296–312. https://doi.org/10.34190/ejel.20.3.2286
Daniels, M., Carbone, A., Hauer, A., & Moore, D. (2007). Panel - ill-structured problem solving in engineering education. 2007 37th Annual Frontiers In Education Conference - Global Engineering: Knowledge Without Borders, Opportunities Without Passports, F3F-1-F3F-3. https://doi.org/10.1109/FIE.2007.4418187
Deng, Y., & Jaganathan, P. (2023). Investigating silence in online EFL classes among university students in China. 2023 International Conference on Intelligent Education and Intelligent Research, IEIR 2023, 1–20. https://doi.org/10.1109/IEIR59294.2023.10391223
Desai, S. R. (2021). Strategies to improve students’ participation and enrich students’ learning of a fluid mechanics and fluid machinery course. Journal of Engineering Education Transformations, 34(Special Issue), 141–147. https://doi.org/10.16920/jeet/2021/v34i0/157121
Devi, S. I., Subatira, B., Noraini, H., & Bharanidharan, S. (2018). Managing engineering undergraduates’ language anxiety: Instructor role in online threaded discussions. Journal of Advanced Manufacturing Technology, 12(Specialissue4), 185–194.
Dia, A. A. (2024). Teaching and learning in the digital era: Opportunities and challenges. 8th International Conference on Research in Teaching and Education, 1(1), 13–25. https://doi.org/10.1142/9789811285622_0002
Duraipandi, O., & A Murugan, A. A. (2024). Role of digital communication in learning the English language. Recent Research Reviews Journal, 3(1), 258–273. https://doi.org/10.36548/rrrj.2024.1.017
Entusiastik, & Siregar, Y. D. A. (2022). The Role of classroom interaction in online learning: Voices from the students. JEELS (Journal of English Education and Linguistics Studies), 9(1), 51–73. https://doi.org/10.51620/0869-2084-2021-66-8-465-471
Hamad, W. (2023). Students’ experiences of learning in virtual classrooms facilitated by Google Classroom. Journal of Educational Technology and Online Learning, 6(2), 362–383. https://doi.org/10.31681/jetol.1250095
Hanh, N. T. (2020). Silence is gold?: A study on students’ silence in EFL classrooms. International Journal of Higher Education, 9(4), 153–160. https://doi.org/10.5430/ijhe.v9n4p153
Ho, D. G. E., Sa’adi, M., He, D., & Hoon, C. Y. (2023). Silence over the wire: Student verbal participation and the virtual classroom in the digital era. Asia Pacific Education Review, 24(4), 599–615. https://doi.org/10.1007/s12564-023-09834-4
Huynh, H.-H., & Adams, M. (2022). Vietnamese teacher educators’ perceptions of silence during online English as a Foreign Language classes. Journal of Silence Studies in Education, 1(2), 57–69. https://doi.org/10.31763/jsse.v1i2.10
Isti, M., & Istikharoh, L. (2019). EFL students’ attitude toward learning English. JSSH (Jurnal Sains Sosial dan Humaniora), 3(2), 95–105. https://doi.org/10.30595/jssh.v3i2.3126
Jackson, E. A. (2020). The use of WhatsApp for flexible learning: Its effectiveness in supporting teaching and learning in Sierra Leone’s Higher Education Institutions. International Journal of Advanced Corporate Learning (IJAC), 13(1), 35–47. https://doi.org/10.3991/ijac.v13i1.11381
Jailobaev, T., Jailobaeva, K., Baialieva, M., Baialieva, G., & Asilbekova, G. (2021). WhatsApp groups in social research: New opportunities for fieldwork communication and management. BMS Bulletin of Sociological Methodology/ Bulletin de Methodologie Sociologique, 149(1), 60–82. https://doi.org/10.1177/0759106320978337
Jain, P., Farzan, R., & Lee, A. J. (2019). Are you there? Identifying unavailability in mobile messaging. Conference on Human Factors in Computing Systems - Proceedings, 1–6. https://doi.org/10.1145/3290607.3312893
Jin, J. (2017). Students’ silence and identity in small group interactions. Educational Studies, 43(3), 328–342. https://doi.org/10.1080/03055698.2016.1277135
Joy, S. A., Seshagiri, A. V. S., & Sastry, M. M. (2020). Impact of Whatsapp interaction on improving L2 speaking skills. International Journal of Emerging Technologies in Learning, 15(3), 250–259. https://doi.org/10.3991/ijet.v15i03.11534
Juma, O., Husiyin, M., Akhat, A., & Habibulla, I. (2022). Students’ classroom silence and hopelessness: The impact of teachers’ immediacy on mainstream education. Frontiers in Psychology, 12(January), 1–7. https://doi.org/10.3389/fpsyg.2021.819821
Kamal, Z., Jamil, A. Z., Waseem, M., Lail, R. A., Iqbal, M. J., & Aziz, N. (2021). The effect of whatsapp messenger as e- learning tool on performance of undergraduate students of a public sector medical college in Pakistan. The Professional Medical Journal, 28(01), 113–119. https://doi.org/10.29309/tpmj/2021.28.01.4772
Kaufmann, R., & Vallade, J. I. (2022). Exploring connections in the online learning environment: Student perceptions of rapport, climate, and loneliness. Interactive Learning Environments, 30(10), 1794–1808. https://doi.org/10.1080/10494820.2020.1749670
Kurni, M., & Saritha, K. (2021). Applying collaborative learning for enhancing the teaching-learning process in online learning through social media. International Journal of Emerging Technologies in Learning, 16(16), 251–259. https://doi.org/10.3991/ijet.v16i16.23207
Lakshminarayanan, R., Ramalingam, R., & Shaik, S. K. (2015). Challenges in transforming, engaging and improving m-learning in higher educational institutions: Oman perspective. ArXiv. https://doi.org/https://doi.org/10.48550/arXiv.1504.01139
Lee, C. E., Chern, H. H., & Azmir, D. A. (2023). WhatsApp use in a higher education learning environment: Perspective of Students of a Malaysian Private University on academic performance and team effectiveness. Education Sciences, 13(3). https://doi.org/10.3390/educsci13030244
Leyaley, R. V. G. (2023). Students’ passiveness in speaking English: The culprit behind the silence in the classroom. Open Journal of Social Sciences, 11(08), 98–111. https://doi.org/10.4236/jss.2023.118007
Martínez, L., Fernández Medina, D., & Zabala, C. (2023). Can WhatsApp enhance students’ learning in CLIL? Latin American Journal of Content & Language Integrated Learning, 15(2), 1–11. https://doi.org/10.5294/laclil.2022.15.2.2
Montero, C. S., Goagoses, N., Winschiers-Theophilus, H., Pope, N., Suovuo, T., Rötkönen, E., & Sutinen, E. (2022). Supporting academic engagement through immersive technologies. Education and New Developments 2022, 2, 101–105. https://doi.org/10.36315/2022v2end022
Moorhouse, B. L., & Kohnke, L. (2021). Responses of the English-language-teaching community to the Covid-19 pandemic. RELC Journal, 52(3), 359–378. https://doi.org/10.1177/00336882211053052
Morsidi, S., Samah, N. A., Rahman, K. A. A., Ashari, Z. M., Jumaat, N. F., & Abdullah, A. H. (2021). WhatsApp and its potential to develop communication skills among university students. International Journal of Interactive Mobile Technologies, 15(23), 57–71. https://doi.org/10.3991/ijim.v15i23.27243
Mubaraq, Y. F., Maulida, H., Hermaniar, Y., & Rizky, L. (2023). Embracing WhatsApp application as emergency remote learning during Covid 19 pandemic. Riwayat: Educational Journal of History and Humanities, 6(1), 93–98. https://doi.org/10.24815/jr.v6i1.29379
Naghdipour, B., & Manca, S. (2023). Teaching presence in students’ WhatsApp groups: Affordances for language learning. E-Learning and Digital Media, 20(3), 282–299. https://doi.org/10.1177/20427530221107968
Najeed, M. A., Hakonarson, C., & Mentch, G. (2022). Learning tahfiz with talaqqi method using Whatsapp application. Journal International Inspire Education Technology, 1(2), 125–137. https://doi.org/10.55849/jiiet.v1i2.86
Nasution, A. K. P., & Munandar, I. (2023). Trends, opportunities, and challenges of using whatsapp in learning: A literature review. Jurnal Simki Pedagogia, 6(2), 531–544.
Nugroho, N. (2022). Students’ engagement in online learning using Whatsapp group during Covid-19 pandemic. Linguistics and ELT Journal, 10(1), 23–31. https://doi.org/10.31764/leltj.v10i1.8387
Nurjamin, A., Nurjamin, L. R., Fajriah, Y. N., & Sari, D. B. (2023). Turn-taking and preferring silence in synchronous EFL online classroom interaction. International Journal of Society, Culture and Language, 11(2), 75–84. https://doi.org/10.22034/ijscl.2023.1972605.2839
Nurrohmah, Z. Q. A., & Waloyo, A. A. (2021). The Correlation between silence phenomenon and EFL student online class. English Learning Innovation, 2(2), 62–74. https://doi.org/10.22219/englie.v2i2.17736
Nuryanti, Nurdyansyah, & Fahyuni, E. F. (2021). Whatsapp group-based learning analysis on achievement and learning diffculties of elementary school students. Primary: Jurnal Pendidikan Guru Sekolah Dasar, 10(1), 251–262. https://doi.org/10.33578/jpfkip.v10i1.8048
Nyasulu, C., & Chawinga, W. D. (2019). Using the decomposed theory of planned behaviour to understand university students’ adoption of WhatsApp in learning. E-Learning and Digital Media, 16(5), 413–429. https://doi.org/10.1177/2042753019835906
Ofori-Kusi, D., & Tachie, S. A. (2022). Learning mathematics through WhatsApp groups in university preparatory program during the Covid-19 pandemic. Research in Social Sciences and Technology, 7(1), 56–68. https://doi.org/10.46303/ressat.2022.1
Ogawa, N., Kanematsu, H., Barry, D. M., Shirai, T., Kawaguchi, M., Yajima, K., Nakahira, K. T., Suzuki, S. N., Kobayashi, T., & Yoshitake, M. (2020). Active learning classes (in Kosen Colleges of Japan) using ICT and tools for obtaining biological information to enhance the creativity of engineering design students. Procedia Computer Science, 176, 2108–2116. https://doi.org/10.1016/j.procs.2020.09.247
Permana, F. H., Sukma, E., & Wahyono, P. (2021). The use of distance learning through Whatsapp and Google Meeting to identify differences in biology learning outcomes. Biosfer, 14(1), 86–98. https://doi.org/10.21009/biosferjpb.20094
Rahmadi, I. F. (2020). Whatsapp group for teaching and learning in indonesian higher education what’s up? International Journal of Interactive Mobile Technologies, 14(13), 150–160. https://doi.org/10.3991/ijim.v14i13.14121
Rahmi, R. (2024). Students’ Silence In EFL classroom: Contributing factors and identities. Journal of Linguistics And Language Teaching, 10(1), 149–170. https://doi.org/http://dx.doi.org/10.29300/ling.v10i1.4633
Rasimin, & Yusra, A. (2020). The effect of blended learning on reading interest through group counseling. The 2nd International Seminar on Guidance and Counseling 2019 (ISGC 2019), 462(Isgc 2019), 53–58. https://doi.org/10.2991/assehr.k.200814.012
Ratminingsih, N. M., Ana, I. K. T. A., Fatmawan, A. R., Artini, L. P., & Padmadewi, N. N. (2022). WhatsApp implementation on pedagogical content courses during COVID-19 pandemic: Students’ learning activities and perception. Kasetsart Journal of Social Sciences, 43(1), 238–244. https://doi.org/10.34044/j.kjss.2022.43.1.32
Romadhon. (2023). Learning speaking problems in online learning during Covid-19 outbreak for ESP learners. Journal of English Education, Literature and Linguistics, 6(1), 24–31. https://doi.org/10.31540/jeell.v6i1.2177
Salihagic, S., & Akay, C. (2022). Perception, engagement and satisfaction of English Language learners with online learning during Covid-19 pandemic. European Journal of Education, 5(2), 34–50. https://doi.org/10.2478/ejed-2022-0003
Sari, C. C. (2024). Mobile-assisted language learning via WhatsApp group: Interaction patterns and teacher perspectives. Jo-ELT (Journal of English Language Teaching) Fakultas Pendidikan Bahasa & Seni Prodi Pendidikan Bahasa Inggris IKIP, 11(1), 23–35. https://doi.org/10.33394/jo-elt.v11i1.11287
Sason, H., & Kellerman, A. (2021). Teacher-student interaction in distance learning in emergency situations. Journal of Information Technology Education: Research, 20, 479–501. https://doi.org/10.28945/4884
Sedova, K., & Navratilova, J. (2020). Silent students and the patterns of their participation in classroom talk. Journal of the Learning Sciences, 29(1), 1–36. https://doi.org/10.1080/10508406.2020.1794878
Sikandar, A., Zamir, S., & Jabeen, S. (2023). Exploring factors underlying intermediate students’ silence in English as second language classroom: A phenomenological case study. International Journal of Social Science & Entrepreneurship, 3(4), 20–44. https://doi.org/10.58661/ijsse.v3i4.210
Singhal, T. (2022). The role of ESP courses in improving classroom learning climate for silent engineering students. Journal of Educational Research and Policies, 4(8), 43–51. https://doi.org/10.53469/jerp.2022.04(08).10
Soltani, B., & Tran, L. (2023). Examining space, silence, and agency in language socialization of an international student in the EAP and mainstream courses. TESOL Quarterly, 57(2), 480–510. https://doi.org/10.1002/tesq.3164
Suardi, S., & Pratiwi, W. R. (2022). Whatsapp group-based English school in Covid-19 pandemic. Lentera Pendidikan : Jurnal Ilmu Tarbiyah Dan Keguruan, 25(1), 102–115. https://doi.org/10.24252/lp.2022v25n1i9
Susilo, A., & Sofiarini, A. (2021). Use of WhatsApp group as learning media in higher education during the Covid-19 pandemic. Edunesia : Jurnal Ilmiah Pendidikan, 2(2), 400–410. https://doi.org/10.51276/edu.v2i2.139
Tang, X., Wang, Y., & Wong, D. (2020). Learning to be silent: Examining Chinese elementary students’ stories about why they do not speak in class. Language, Culture and Curriculum, 33(4), 384–401. https://doi.org/10.1080/07908318.2020.1715999
Teng, F. (2024). Self-directed learning aptitude and engagement of students on virtual reality technology in a University in Jiangxi Province, China. International Journal of Social Sciences and Public Administration, 3(3), 333–346. https://doi.org/10.62051/ijsspa.v3n3.42
Topalov, J., Knežević, L., & Halupka-Rešetar, S. (2023). How anxious are online Esp learners? Exploring students’ anxiety in video, audio and text-based communication in an online classroom. ESP Today, 11(2), 395–416. https://doi.org/10.18485/ESPTODAY.2023.11.2.10
Tragant, E., Pinyana, À., Mackay, J., & Andria, M. (2022). Extending language learning beyond the EFL classroom through WhatsApp. Computer Assisted Language Learning, 35(8), 1946–1974. https://doi.org/10.1080/09588221.2020.1854310
Udenze, S., & Oshionebo, B. (2020). Investigating ‘WhatsApp’ for collaborative learning among undergraduates. Etkileşim, 3(5), 24–50. https://doi.org/10.32739/etkilesim.2020.5.92
Ujakpa, M. M., Heukelman, D., Lazarus, V. K., Neiss, P., & Rukanda, G. D. (2018). Using Whatsapp to support communication in teaching and learning. 2018 IST-Africa Week Conference (IST-Africa), July, 1–6.
Umino, T. (2023). Reconceptualising the silent period: Stories of Japanese students studying abroad. Journal of Silence Studies in Education, 2(2), 68–81. https://doi.org/10.31763/jsse.v2i2.32
van den Berg, G., & Mudau, P. K. (2022). Postgraduate students’ views on the use of WhatsApp groups as an online communication tool to support teaching and learning during Covid-19. Perspectives in Education, 40(1), 112–128. https://doi.org/10.18820/2519593X/PIE.V40.I1.7
Wang, H., Tlili, A., Lämsä, J., Cai, Z., Zhong, X., & Huang, R. (n.d.). Temporal perspective on the gender-related differences in online learning behaviour. International Journal of Research and Innovation in Social Science, 4(9), 755–758. https://doi.org/https://doi.org/10.1080/0144929X.2022.2039769
Wariyati, Sujarwo, & Aulia, M. (2020). Case study under the correlation of students’respond anxiety to the learning motivation as the impact of modernization media. Jurnal Pendidikan Dan Pembelajaran Terpadu (JPPT), 02(01), 1–9. https://jurnal-lp2m.umnaw.ac.id/index.php/JPPT/article/view/439%0Ahttps://jurnal-lp2m.umnaw.ac.id/index.php/JPPT/article/download/439/481
Zhou, X. (2021). Why keep silent online? Voices from stay-at-home postgraduate students. International Journal of Social Science Studies, 9(4), 7–16. https://doi.org/10.11114/ijsss.v9i4.5249.