PENERAPAN MODEL DEMING MENGGUNAKAN PERANGKAT FISHBONE CAUSE AND EFFECT DIAGRAM UNTUK PENINGKATAN MUTU TENAGA GURU

Authors

  • adhe kusuma pertiwi mahasiswa pascasarjana um

DOI:

https://doi.org/10.21009/jmp.v11i1.11110

Keywords:

pendidikan, fishbone, mutu

Abstract

Mutu menjadi tuntutan pendidikan masyarakat di era globalisasi. Suatu sekolah dapat dikatakan bermutu apabila mampu memberikan layanan prima ke peserta didik. Tujuan penelitian ini untuk mengetahui masalah penyelenggaraan pendidikan menggunakan fishbone diagram yang selanjutnya diselesaikan melalui model peningkatan mutu menurut Deming. Metode yang digunakan dalam penelitian ini ialah pendekatan kualitatif dengan teknik wawancara, observasi, dan dokumentasi. Hasil dari penelitian menunjukkan bahwa di TK Kalam Kudus Malang perlu melakukan peningkatan mutu guru untuk mengembangkan kualitas pembelajaran sekolah.

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Published

2021-10-30

Issue

Vol. 11 No. 1 (2020): Jurnal Manajemen Pendidikan

Section

Articles

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