PENGARUH KETERLIBATAN PEKERJAAN DAN KEPUASAN KERJA TERHADAP PERILAKU KEWARGANEGARAAN ORGANISASI (OCB) YANG DIMEDIASI OLEH KOMITMEN ORGANISASI DI PT TOP KARIR INDONESIA
DOI:
https://doi.org/10.21009/JRMSI.013.2.10Keywords:
Perilaku kewarganegaraan organisasi, Keterlibatan pekerjaan, Kepuasan kerja, Komitmen organisasiAbstract
Perilaku Kewarganegaraan Organisasi (OCB) diperlukan dalam suatu organisasi terlepas dari orientasinya, baik mencari keuntungan atau di bidang sosial, karena memungkinkan perusahaan untuk tumbuh lebih cepat dan melampaui pesaingnya. OCB menunjukkan kesediaan karyawan untuk bekerja di luar tanggung jawab mereka. Jika hal ini ada dan berkembang, maka perusahaan akan mampu meningkatkan kinerjanya sehingga tujuan tersebut akan tercapai. Penelitian ini bertujuan untuk mengetahui: Pertama, untuk mengkaji tentang keterlibatan pekerjaan, kepuasan kerja, komitmen organisasi, dan perilaku kewarganegaraan organisasi. Kedua, mengetahui pengaruh langsung dan tidak langsung antara keterlibatan pekerjaan dan kepuasan kerja terhadap OCB yang dimediasi oleh komitmen organisasi. Item kuesioner didistribusikan secara online melalui formulir Microsoft dengan pertanyaan terstruktur. Jumlah responden yang dikumpulkan sebanyak 77 orang. Data tersebut diolah menggunakan software SPSS 24, dan hasilnya menunjukkan bahwa keterlibatan pekerjaan, kepuasan kerja, dan komitmen organisasi berdampak positif terhadap OCB. Selain itu, komitmen organisasi memiliki peran mediasi antara keterlibatan pekerjaan dan kepuasan kerja di OCB.
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Working at Startup vs. Corporation, Which Is More Profitable? (2017, May 29). Cekaja.com. Accessed from https://www.c e kaja.com/info/bekerja-di-startup- vs-corporation-an-more-profitable
Berber, A., & Rofcanin, Y. (2012). Investigation of Organization Citizenship Behavior Constructs A Framework for Antecedents and Consequences. 2012, 195–210.
Claudia, M. (2018). The Influence of Perceived Organizational Support, Job Satisfaction and Organizational Commitment Toward Organizational Citizenship Behavior (A Study of the Permanent Lecturers at the University of Lambung Mangkurat, Banjarmasin). Journal of Indonesian Economy and Business, 33(1), 23. https://doi.org/10.22146/jieb.17761
Hadijah, S. (2017, September 5). So Employees at Startup Vs Corporation Here's Plus andMinusnya.Watch.com.Accessed from https://www.c e rmati.com/artikel/jadi-karyawan-di-startup-vs-korporasi-ini- he-plus-and-minus.
Ilmih, A. A. (2018). The Role of Organizational Citizenship Behavior (OCB) and Organizational Culture in Improving Employee Performance in UKM Snak Makroni Cap Bintang Mutih Wetan Village, Demak Regency. 6(2), 17–29.
Kim, Y., Dyne, L. Van, Kamdar, D., & Johnson, R. E. (2013). Organizational Behavior and Human Decision Processes Why and When Do Motives Matter? An integrative model of motives, role cognitions, and social support as predictors of OCB. Organizational Behavior and Human Decision. https://doi.org/10.1016/j.obhdp.2013.03.004.
Lee, Kibeom and Allen, Natalie, J. (2002). Organizational Citizenship Behaviour and Workplace Deviance: The Role of effect and Cognition. Journal of Applied Psychology, 87 (1), 131-142
Ma, E., Qu, H., Wilson, M., & Eastman, K. (2013). Modelling OCB for Hotels: Don't Forget the Customers. Cornell Hospitality Quarterly, 54(3), 308–317. https://doi.org/10.1177/1938965513482520
Mangkuprawira, S.Tb., 2011, Strategic Human Resource Management, Ghalia Indonesia, Bogor.
Mariani, L.M. I., & Sariyathi, N. K. (2017). The Influence of Motivation, Communication and Work Discipline on the Performance of Warung Mina Peguyangan Employees in Denpasar. Unud E-Journal of Management, 6(7), 3540–3569.
Mathis, Robert L. & Jackson, John H. (2011). Human Resource Management, 10th. Alih Bahasa Jimmy Sadeli and Bayu Prawira Hie. Jakarta: Salemba Four.
Mishra, P.C., & Shyam, M. (2005). Social Support and Job Involvement in Prison Officers. Journal of the Indian Academy of Applied Psychology. 31. 7-11.
Murugesan, S., Narayana Raja, P. N., & Kannan, M. (2013). Perceived Organisational Climate Correlates Organisational Citizenship Behaviour: A Study among the Software Professionals. American International Journal of Research in Humanities, Arts and Social Sciences AIJRHASS, 1998, 13–251. http://www.iasir.net.
Muthuraman, S., & Al-Haziazi, M. (2017). Examining the Factors of Organizational Citizenship Behavior with Reference to Corporate Sectors in Sultanate of Oman. International Review of Management and Marketing, 7.
Mohammad, Habib and Alias. 2011. Job Satisfaction and Organisational Citizenship Behavior: An Empirical Study At Higher Learning Institution. Journal of Educational Sciences, (Online), Volume 16, No. 2 (http://web.usm.m y/aamj/16.2.2011/AAMJ_16.2.7.pdf,
Nafi', C., & Indrawati, E. (2017). Relationship Between Job Satisfaction with Organizational Citizenship Behavior in Cv. Elfa's Kudus Employees. Journal of Empathy, 6(3), 134–145.
Naway, F. A., & Haris, I. (2017). The Effect of Career Development, Perception of Organizational Justice and Job Satisfaction on Teacher's Organizational Citizenship Behavior. 7(2), 17–21.
Nazarite. (2014). Research Methods. Bogor: Ghalia Indonesia
Nursanti, T. D., Ocean, E., & Widiansyah, F. (n.d.). The Influence of Job Involvement and Job Satisfaction on Organizational Citizenship Behaviour and Its Impact on Knowledge Sharing at PT Indolift Sukses Abadi. School of Business Management, BINUS University. 233–240.
Ozturk, F. (2010). Determinants of Organizational Citizenship Behavior among Knowledge Workers: The Role of Job Charcteristics, Job Satisfaction, and Organizational Commitment. Middle East Technical University. In Intelligence (Vol. 7, Issue 2). https://doi.org/10.1192/s0368315x00238942
Patras, Y. E. (2017). The Influence of Leadership Behavior, Organizational Justice and Work Engagement on Organizational Citizenship Behavior lecturers. Journal of Scientific Education, 1(1), 8–14.
Patrick, A., & Setiawan, R. (2018). The Effect of Job Involvement and Job Characteristic on Turnover Intention at Pt Mustika Lestari Indonesia. 6(2).
Prasetio, A. P., Siregar, S., & Luturlean, B. S. (2015). The Effects of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behavior. Journal of Business Tactics, 19 No.2, 99–108.
Priansa, Donni. (2016). Hr Planning & Development. Bandung: CV. Alfabeta.
Pudjiomo, W. S., & Sahrah, A. (2019). The Influence of Climate and Work Engagement on Organizational Citizenship Behavior (OCB) of Employees. 21(2), 78–88. doi:https://dx.doi.org/10.26486/psikologi.v21i2.878URL.
Princess, C. (in press). Startup vs. Corporate? Which one do you choose? Campuspedia.com. Accessed from https://campuspedia.id/news/startup-vs- corporate-you-choose-which/
Riza, F. A., Prohimi, A. H. A., & Juariyah, L. (2017). Effect of Compensation and Work Involvement on Employee Performance. Journal of Business Economics, 22(No. 1), 58–66.
Rioux, Sheila & Penner, Louis. (2002). The Causes of Organizational Citizenship Behavior: A Motivational Analysis. The Journal of applied psychology. 86. 1306-14. 10.1037//0021-9010.86.6.1306.
Ruslan, Rosady.2008. Public Relatoins Management & Communication Media.Jakarta: PT Rajagrafindo Persada.
Robbins, S. P., & Coulter, M. (2012). Management and organization. In Surface Mining. https://doi.org/10.1201/b22034-6
Saputra, A. T., Bagia, I. W., & Yulianthini, N. N. (2016). Towards Employee Performance. E-Journal Bisma University of Education Ganesha, 7(2), 121–130. https://doi.org/10.1016/j.jmpt.2012.06.007.
Schermerhorn, John R., James G. Hunt, Richard N. Osborn and Mary Uhl-Bien. (2010). Organizational Behavior. USA: John Wiley & Sons.
Septiadi, sebastianus alexander, Sintaasih, urged ketut, & Wibawa, I.M. A. (2017). The Effect of Work Engagement on Performance By Mediating Organizational Commitments. National Journal, E-Journal of Economics and Business Udayana University 6.8 (2017), 16, 3103–3132.
Suratman, A. (2017). The Influence of Climate Psychology on Work Engagement through Affective Commitment to Early Childhood Education Employees in Sukuharjo Regency, Central Java.
Swagaretha K, Y., Winarno, A., & Juariyah, L. (2016). Effect of Job Satisfaction and Job Engagement on Organizational Citizenship Behavior (OCB) of PT. Telekomunikasi Indonesia, Tbk. Witel Jatim Selatan Malang. Journal of Business Economics,21(2),225–230. doi: https://doi.org/10.17977/um042v21i2p225-230
Tanto, A., & Laura, W. (2019). Job Involvement Towards Organizational Citizenship Behavior at Pt Mustika Dharmajaya. 7(1).
Tea, P., & Sun, H. (2012). Knowledge sharing, job attitudes and organisational citizenship behaviour. Industrial Management & Data Systems, 112(1), 64–82. https://doi.org/10.1108/02635571211193644
Tharikh, S.M., Ying, C. Y., Mohamed Saad, Z., & Sukumaran, K. a/p. (2016). Managing Job Attitudes: The Roles of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behaviors. Procedia Economics and Finance, 35(October 2015), 604–611. https://doi.org/10.1016/s2212-5671(16)00074-5
Toga, R., Khayundi, D., & Mjoli, T. (2014). The Impact of Organisational Commitment and Demographic Variables on Organisational Citizenship Behaviour. Mediterranean Journal of Social Sciences, 5. https://doi.org/10.5901/mjss.2014.v5n2p643
Ueda, Y. (2012). Effect of Job Involvement on Importance Evaluation of Organizational Citizenship Behavior. International Journal of Business and Society, 13, 77–89.
Widayanti, R., & Farida, E. (2016). The Influence of Job Satisfaction and Organizational Commitment to Organizational Citizenship Behavior (Study on Employees of the Malang Regency Government). Journal of Management Applications, 14(4), 697–704. https://doi.org/10.18202/jam23026332.14.4.10
Westhuizen, C.V.D. 2008. Work Related Attitude as Predictors of Employee Absenteeism (Thesis). University of South Africa.
Wenzler-Cremer, Hildegard (2004). Chances and Challenges of Bicultural Socialisation – Interviews with young women from German-Indonesian Families. In B. Setiadi, A. Supraktiknya, W. Lonner & Y. Poortinga (eds.), Ongoing Themes in Psychology and Culture. Selected Papers from the Sixteenth International Congress of the International Association of Cross Cultural Psychology, Yogyakarta Juli 2002(p. 367-380).
7 Effective Ways to Increase Employee Job Satisfaction. (July 9, 2018). LinovHR. Accessed from https://www.linovhr.com/ cara-enhancing-job satisfaction- employees/
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2022-09-01
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Sholikhah, & Wiradendi Wolor, C. (2022). PENGARUH KETERLIBATAN PEKERJAAN DAN KEPUASAN KERJA TERHADAP PERILAKU KEWARGANEGARAAN ORGANISASI (OCB) YANG DIMEDIASI OLEH KOMITMEN ORGANISASI DI PT TOP KARIR INDONESIA. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 13(02), 354–367. https://doi.org/10.21009/JRMSI.013.2.10
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