Analysis Of Conflict Management In Team Work At Badan Pengawas Pemilu Dki Jakarta
DOI:
https://doi.org/10.21009/ISC-BEAM.013.116Keywords:
Conflict Management, Team Work, Communication, BAWASLU DKI JAKARTAAbstract
This research applies a qualitative descriptive method with the aim of describing and analyzing the issues found. This qualitative approach is based on collecting primary and secondary data. Primary data in this research was obtained through observation, interviews, and documentation, while secondary data was obtained through books, previous research, and articles relevant to this research. The data source in this research is interview transcripts obtained from a number of respondents called research informants. The informants are selected based on a certain method because their ability or position is considered to be able to describe the problem that will be used as the object of research. The informants for this research were four people, consisting of one technical reviewer for the human resources division's administrative policy and three staff from the human resources division. This research aims to analyze conflict management in team work at BAWASLU DKI Jakarta. The results of this research show that respondents responded to the questions asked by researchers regarding conflict in team work. When interviewed by researchers, employees revealed that they noted poor communication at BAWASLU DKI Jakarta, which led to conflicts. This indirectly hinders employee performance. Carrying out negotiations or mediation with the aim of exchanging opinions to resolve existing conflicts.
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