Proses Community Relations PT. Angkasa Pura II di Desa Rawarengas
DOI:
https://doi.org/10.21009/Communications.1.1.2Keywords:
community relations, PT. Angkasa Pura IIAbstract
Community relations is one of the activities that must be owned by every company. As conducted by PT. Angkasa Pura II who do community relations activities on their community. But PT. Angkasa Pura II gets protests from residents. The author has a problem formulation, “How is the process of Community Relations of PT Angkasa Pura II in Rawarengas Village related to Social Assistance Activity conducted by PT Angkasa Pura II Related to Rawarengas Village Protest?â€. This study aims to determine the process of community relations PT. Angkasa Pura II in Rawarengas Village related Social assistance activities conducted by PT. Angkasa Pura II related to the protests of Rawarengas Village Residents. The theories used in this research are public relations and community relations management with the five-dimensional variables of community relations process that are targeting, identifying communities, guiding effective community relations programs, communicating with communities and communication channels. This research approach is quantitative descriptive method. The research was conducted in Rawarengas Village. The writer used questionnaire, with interval scale. The population of 94 heads of households and a sample of 94 heads of households using sampling techniques is a probability sampling technique with the technique used is the census and the central tendency is the mean. The results of research that the authors do there are some problems in the process of community relations PT. Angkasa Pura II. This is evidenced by the lowest mean dimension of setting goals, people feel PT. Angkasa Pura II did not give explanation about the problem of runway 3 expansion project directly and people hard to get social assistance so that many citizens who feel less attention. The conclusion of this research is the highest dimension that is the guidance for community relations program because people feel the community relations program done by PT. Angkasa Pura II is in accordance with the instructions and quite good. The lowest dimension is to set goals because people feel PT. Angkasa Pura II did not give explanation about the problem of runway 3 expansion project directly and people hard to get social assistance so that many citizens who feel less attention. PT. Angkasa Pura II should consider the condition of the citizens by visiting the settlement to provide direct socialization of activities to be conducted on the community and provide a direct explanation of the problem of Soekarno-Hatta Airport runway project 3, as well as providing social assistance in the form of sponsorship proposed by the residents before There is a problem happening.
References
Kualititaf, Bandung: Simbiosa Rektama Media
Arikunto, Suharsimi, 2005, Manajemen Penelitian, Jakarta: PT Rineka Cipta
Agung, Wahyu, 2010, Panduan SPSS 16.0, Yogyakarta: Gerailmu
Bungin, H.M. Burhan, 2006, Metodelogi Penelitian Kuantitatif, Jakarta. Kencana
Bulaeng, Andi, 2004 Metode Penelitian Komunikasi Kontemporer. Yogyakarta
Cutlip, Scott M., Allen H. Center, Glen M. Broom, 2006, Effective Public Relations,
Jakarta: Kencana
Danim, Sudarwan., 2002, Menjadi Peneliti Kualitatif, Bandung: Pustaka Setia.
Ghozali, Imam, 2005, Aplikasi Analisis Multivariate Dengan Program SPSS, (Semarang:
Universitas Diponegoro
Gulo, W, 2008, Metodologi Penelitian, Jakarta: Grasindo
Iriantara, Yosal, 2010, Community Relations Konsep dan Aplikasinya, Bandung: Simbiosa
Rekatama Media
Irianto, Agus, 2006, Statistik Konsep Dasar & Aplikasinya, Jakarta: Kencana
Kasali, Rhenald, 2005, Manajemen Public Relations, Jakarta: Pustaka Utama Grafitti
Kountur, Ronny D, 2004, Metode Penelitian, Untuk Penelitian Skripsi dan Tesis, Jakarta:
PPM
Kriyantono, Rachmat, 2009, Teknik Praktis Riset Komunikasi, Jakarta: Kencana
Lattimore, Dan et al, 2010, Public Relations: Profesi dan Praktik, Jakarta: Salemba
Humanika
Nazir. Moh, 1988, Metode Penelitian, Jakarta. Ghalia Indonesia
Nisfiannoor, Muhammad, 2009, Pendekatan Statistik Modern untuk Ilmu Sosial, Jakarta:
Salemba Humanika
Paramita, Widya, 2008, Public Relations, Jakarta: UNJ Press
Prasetyo, Bambang, Lina Miftahul Jannah, 2005, Metode Penelitian Kuantitatif, Jakarta:
Raja Grafindo Persada
Ruslan, Rosady, 2010, Manajemen Public Relations dan Media Komunikasi, Jakarta:
Rajawali Pers
———————, 2010, Metode Penelitian Public Relations dan Komunikasi, Jakarta: Raja
Grafindo Persada
Sahputra, Edy & Faulina, 2011, Profesional Public Relations, Medan: USU Press
Sangadji, Etta Mamang, 2010, Metodelogi Penelitian, Pendekatan Praktis dalam Penelitian.
Yogyakarta. Refika Aditama
Silalahi, Ulber, 2012, Metode Penelitian Sosial, Bandung. Refika Aditama
Subarsa Putri, Kinkin Yuliaty, 2010, Manajemen Publik Relation, Jakarta: Laboratorium
Sosial Politik Press
Sugiyono, 2011, Metode Penelitian Kuantitatif, Kualitatif, dan R&D, Bandung:
ALFABETA
Sujianto, Agus, 2007, Eko Aplikasi Statistik dengan SPSS untuk Pemula, Jakarta: Prestasi
Pustaka
Umar, Husen, 2007, Metode Riset Bisnis, Jakarta: Gramedia Pustaka
West, Richard, 2008, Pengantar Teori Komunikasi, Jakarta. Salemba Humanika
Sumber Lain.
Profile PT. Angkasa Pura II, http://www.angkasapura2.co.id/id/tentang, diakses 4 April
2017 pukul 05:08 WIB
Harga Tak Cocok, Warga Minta Pembangunan Runway Bandara Di Tunda,
https://m.tempo.co/read/news/2017/03/21/214858076/harga-tak-cocok-warga-
minta-pembangunan-runway-bandara-ditunda, diakses 4 April 2017 pukul 10:22 WIB
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish with this Journal agree to the following terms:
- Author retain copyright and grant the journal right of first publication with the work simultaneously licensed under a creative commons attribution licensethat allow others to share the work within an acknowledgement of the work’s authorship and initial publication of this journal.
- Authors are able to enter into separate, additional contractual arrangementfor the non-exclusive distribution of the journal’s published version of the work (e.g. acknowledgement of its initial publication in this journal).
- Authors are permitted and encouraged to post their work online(e.g. in institutional repositories or on their websites) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published works.
Users/public use of this website will be licensed to CC BY