Analysis of the Use of Electronic Medical Records at Health Clinic X
DOI:
https://doi.org/10.21009/ISC-BEAM.013.90Keywords:
Electronic Medical Records, health services, health clinicsAbstract
Electronic Medical Records are supporting technologies that encourage health services to reduce the risk of medical errors, speed up the service process, and save operational costs by providing easier access to health information systems to meet patient needs. This study examines the use of Electronic Medical Records at Health Clinic X. The purpose of this study was to determine the extent of the use of Electronic Medical Records at Health Clinic X, analyze the challenges in its implementation and provide suggestions to improve the efficiency and quality of health services. This study uses a descriptive research method with a qualitative approach. Qualitative research is based on primary and secondary data. Primary data collection techniques in this study include observation, interviews, and documentation. While secondary data is obtained from literature sources, journal articles, and expert theories for the benefit of researchers in finding information related to research problems. The results of this study indicate that in the use of Electronic Medical Records at Health Clinic X there are still obstacles in its implementation. Some of the problems are problems related to an unstable network that hinders the process of inputting patient data and servers that are often down. Despite the obstacles faced, this study highlights that Electronic Medical Records provide benefits such as increasing service efficiency, increasing user satisfaction and influencing the reduction of service waiting times.
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