PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, KARAKTERISTIK TIM DAN QUALITY OF WORK LIFE TERHADAP KOMITMEN ORGANISASI PADA PEGAWAI UNIVERSITAS NEGERI JAKARTA

  • Heru Santosa Universitas Negeri Jakarta

Abstract

Employee commitment describes the existence of an organization. Therefore, the existing human resources
must be increased efficiency and productivity. The objective of this research was to obtain information concerning
the effects of perceived organizational support, team characteristics and quality of working life toward employees’
organizational commitment at the State University of Jakarta by using a survey method with path analysis applied
in a testing hypothesis. The research involved sixty four employees at the State University of Jakarta as respondent
who was selected by simple random sampling. The time of the study was January - July 2016. These research findings
are: (1) there was a direct effect of perceived organizational support toward organizational commitment; (2)
there was a direct effect of team characteristics toward organizational commitment; (3) there was a direct effect of
quality of working life toward organizational commitment; (4) there was a direct effect of perceived organizational
support toward quality of working life; (5) there was a direct effect of team characteristics toward quality of work
ing life. Therefore, organizational commitment could be improved by raising the effect of perceived organizational
support, team characteristics and quality of working life.
Keywords: perceived organizational support, team characteristics, quality of working life and organizational
commitment.

Published
2017-10-31